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FAQ Accessories

Coin Changers

Divo 2000 Coin Changer
Can the Divo 2000 coin changer hopper deliver tokens?
Yes, if the tokens have similar diameters to coins in circulation.
What are the size and weight of the coin changer?
The Divo 2000 coin changer measures (LxWxH) 515 x 236 x 815 mm and weighs 39 kg.
What types of installation are available for the Divo 2000 coin changer?
The coin changer can have a wall or column installation, using the appropriate kit.
How many hoppers can be installed in the Divo 2000 coin changer?
In the Divo 2000 coin changer it is possible to install at most two hoppers.
How many coins does a single hopper contain in the Divo 2000 coin changer?
Depending on the diameter, a hopper can contain up to 1200 coins.
What are the diameters of the coins delivered by the hoppers of the Divo 2000 coin changer?
Two hopper versions are available. They differ in the minimum coin diameter delivered. The small coin version delivers coins (or tokens) from 16mm to 21 mm in diameter while the range of the standard coin version is from 21 mm to 31 mm.
What type of bill and coin validators are installed in the Divo 2000 coin changer?
The coin changer is equipped with an EUREKA MDB bill validator and a EUR/60 MDB coin validator.
What power supply is required for Divo 2000 coin changers?
The coin changers are powered by a main supply of 230VAC, which is then transformed to the 24VAC supply required for the control board and hoppers.
Which change modes settings are available in the Divo 2000 coin changer?
The modes, which can be set using the Mini-box programmer supplied, are: automatic change, change in tokens and tabled change.
Can the Divo 2000 coin changer be used as a COGES contactless key charger?
Yes, if an MDB contactless key reader is installed, it is possible to charge the key using the bill and coin validators.
In the Divo 2000 coin changer is it possible to discharge the COGES contactless key by delivering tokens or coins?
Yes it is possible to discharge the key either automatically (when the key is inserted) or manually (by pressing a special button).
Is the Divo 2000 coin changer able to indicate its operating status?
Yes, an LCD on the coin changer indicates whether change is available or if the machine is "out of order".
Is it possible to test the operation of the Divo 2000 coin changer?
The hoppers can be tested at any time using the Mini-Box programmer.
How is the accounting data read in the Divo 2000 coin changer?
The data is read from the coin changer display, using the special Data-Key supplied for this purpose or the portable printer.
Is it easy to program coins and bills in the Divo 2000 coin changer?
Yes, the EUREKA MDB bill validator and the EUR/60 MDB coin validator can be easily programmed using the Box-program, Personal Computer or Maxi Programmer.
Which accounting data can be stored in the Divo 2000 coin changer?
The accounting data stored in the coin changer are: general takings, takings in cash and coins, takings for recharging keys, total amount discharged by the key, total undelivered amount and the number of pieces delivered by each individual hopper.
Is it possible to enable or disable a bill or coin that is programmed in the validators?
In the Divo 2000 coin changer it is possible to prevent acceptance of a coin and/or bill using the Mini-Box without having to work directly on the EUREKA SP and/or the ?ur3 MDB validator. The bill/coin can later be enabled.
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Charging

Fast Charger Key Charger
What operations can you carry out on the cashless supports by using a Fast Charger?
According to how the Fast Charger is configured in programming, it can charge or discharge some credit in the cashless supports. Furthermore some special operation parameters can be programmed, such as: bonus categories, price tables, subscription and points expiry.
What advantages does an operator get by using the Fast Charger?
By using the Fast Charger an operator gets some advantages such as: a direct management of the key/card recharges, a higher security due to the absence of cash inside the vending machines which can be equipped with the cashless system and without further peripherals, and an improved management of other services inside the location (if it is used as discharge credit).
How is a Fast Charger powered?
The Fast Charger can be powered by means of four rechargeable batteries or directly by the mains, with the 12 VDC power supply included with the product.
Why is the display of the Fast Charger sometimes brighter and sometimes darker?
The Fast Charger is a product designed according to some principles of energy saving. The display lighting is managed according to the type of power supply used and to the quantity of available energy. Its brightness is at 100% when it is used with the wall-type power supply, it is at 50% when it is used with batteries and it is in economy condition when the battery charge permits to carry out the operations of credit charge or discharge in the keys/cards. 
After 60 seconds that the Fast Charger is not used, it switches off automatically and definitively. 
When you buy a Fast Charger, what other devices are supplied with it?
Together with the Fast Charger a 12 VDC wall-type power supply and a 64 KB Data-Key for data recording are supplied.
What function has got the 64 KB Data-Key supplied with the Fast Charger?
The 64 KB Data-Key has two main functions by using the Fast Charger: to record the accounting data concerning the quantity of credit charged or discharged from the keys/cards and to permit the access to the programming of the operation parameters of the terminal.
If a programming error of the operator code occurs in the Fast Charger, is it possible to carry out a reset of the data programmed?
Yes, the Fast Charger permits to restore the starting operation values, by simply inserting the Data-Key with a wrong code, enter the 6203 code when it is required on the display and confirm by using the Enter key.
How do you carry out the programming of the operation parameters in the Fast Charger?
The programming of the operation parameters in the Fast Charger occurs by means of the alphanumeric keyboard which is integrated in the product.
How many operation modes can be used with the Fast Charger?
The Fast Charger can mainly operate as Charge key/card or as Discharge key/card. In the operation mode as Charge keys/cards it is possible to choose to work in cash operation mode by increase (the keys are recharged without cash limits) or by decrease (the operator assigns a credit to the cash which can be used to recharge the keys/card up to when the value is used up).
What other services can be managed inside the same location by using a Fast Charger?
When the Fast Charger is configured as key discharge, it is possible to manage a canteen or a bar, by discharging the purchase amount directly from the keys/cards. In this way the cash transactions are limited, the operations become faster and the work of the service technicians is easier. If it is used in other fields, such as in the fitness centres, the Fast Charger can be the easiest and safest solution, for the payment of all the services, the timed ones included, which are managed in a centralized way.
How do you carry out the accounting data recording in the Fast Charger?
The accounting data recording in the Fast Charger is carried out by inserting the Data-Key and by pressing the Enter key to confirm, when the terminal asks if the data have to be reset. If the terminal works in cash mode by decrease the data concerning the cash recharge are recorded in the Data-Key when the operation is confirmed.
Is it possible to connect a device to the Fast Charger in order to get the printout of the accounting data?
Yes, a CL printer can be connected to the Fast Charger.To get the printout of the accounting data, just connect the printer to the Fast Charger by means of the special harness, insert the Data-Key containing the accounting data already recorded and press the F key to start the printing process.
Is it possible to set an access code to the programming of the Fast Charger in order to limit its use only to the authorized personnel?
Yes, the Fast Charger permits to set an access code to the programming and it is furthermore possible to enable another control which is the obligation to enter the operator code to enable in a temporary way the programming menu.
Can the firmware release of the Fast Charger be updated?
Yes, the Fast Charger is equipped with the flash memory and therefore it can be easily updated by means of the PC Flash Manager software and the proper harness for serial connection.
What is a Fast Charger?
The Fast Charger is a portable device which permits the credit management inside Coges cashless supports: CL and MyKey keys and MyCard cards. Furthermore it permits inside the same cashless supports the programming of special operation parameters.
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Programming

E.C.S. Programmer
What are the dimensions of the E.C.S. Programmer?
The E.C.S Programmer is 150 mm long, 80 mm wide and 30 mm high.
What are the electrical specifications of the E.C.S. Programmer?
The E.C.S. Programmer needs a power supply from 3,5 to 35 VDC and it absorbs a power of 1W.
Can the E.C.S. Programmer be directly connected to a payment system to be programmed?
Yes, the E.C.S. Programmer can be connected to the payment system to be programmed by means of the special cable which can be supplied with the device or which can be requested separately if it is a cable included in the accessories.
What is the E.C.S. Programmer?
The E.C.S. Programmer is an instrument which permits the programming of all Coges payment systems (cash or cashless).
What harnesses is the E.C.S. Programmer supplied with?
The E.C.S. Programmer is supplied with the harnesses between programmer and new systems (E.C.S. CL Full TS/Flex, Point TS/Flex, Slim TS) between programmer and series 2000 Systems (E.C.S. CL 2000 System, Euro2000/60, Slave 2000) and between programmer and TP95 Bill Validator.
How do you carry out programming by means of the E.C.S. Programmer?
Programming by means of the E.C.S. Programmer is carried out by using the keyboard consisting of 16 keys. The operation is made easier by the LCD display which permits to show the programming parameters of the connected device.
By using the E.C.S. Programmer can you carry out the firmware update of the devices too?
No, the programmer permits to program the operation parameters of the devices, but it cannot carry out the Flash update. For this function is used the Maxi Programmer or the Softkey/ USB Softkey.
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Data recording

IR interface
What is the portable IR interface?
The portable IR interface is an accessory supplied by Coges, which permits the recording and transmission of the accounting data from the cashless payment systems, by using the RS232 protocols with the systems and the IRDA EVA-DTS protocols with the recording devices present on the market.
What does a portable IR interface consist of?
A portable IR interface consists of a plastic casing which contains the electronic board and which is connected to a CL RS232 key by means of a harness.
How is powered a portable IR interface?
A portable IR interface is powered by a normal 9V battery.
In which Coges payment systems can be recorded the accounting data by using a portable IR interface?
The portable IR interface permits to record the accounting data in all Coges payment systems which support the CL RS232 key.
How does a portable IR interface operate?
A portable IR interface records the data from a payment system in RS232 format (by inserting the special key in the reader), converts them into EVA-DTS format and then transmits them outside via infrared port (IR).
With a portable IR interface is it necessary to download the data on the palmtop after each recording?
Yes, as the portable IR interface hasn't got an inner memory, it keeps the accounting data of a payment system for about 20 minutes before losing them. For this reason after each recoding it is necessary to send the data to the palmtop.
In a portable IR interface how do you know that the accounting data recording from the payment system and the transmission towards the palmtop was successful?
When the portable IR interface is inserted in a key reader, the green LED (power) flashes, while the yellow LED (data) is lighted up and fixed. When the recording is ended, both the LEDs are lighted up and fixed, while during the accounting data transmission towards the palmtop, the yellow LED flashes. At the end of the operations, both the LEDs are switched off.
With a portable IR interface, in order to carry out the sending of the accounting data to a palmtop in a correct way, which distance is recommended?
With a portable IR interface a distance of about 80 cm is recommended, in order to carry out the sending of the accounting data to a palmtop in a correct way.
With a portable IR interface is it possible to understand when the battery charge is failing in order to avoid losing accounting data?
Yes, with a portable IR interface it is possible to understand when the battery charge is failing, because when the key is inserted in the key reader both LEDs start flashing.
Is the portable IR interface equipped with Flash technology?
Yes, the portable IR interface is equipped with a Flash microprocessor, which can be updated each time that a new release of the product is developed.
How do you update the firmware of the portable IR interface?
The firmware of the portable IR interface can be updated by means of the FlashManager software and the special programming interface (cod.844030).
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K4U Analyzer
How do you carry out the operator codes programming in the K4U Analyzer terminal?
In the K4U Analyzer terminal the operator codes programming occurs by using the external keypad. The operation, in particular, is carried out as follows: enter the programming with the Enter key (arrow below on the left), when the "Cod.oper.A" message is displayed, enter the 8 digits of the code and confirm again with the Enter key.
To scroll the list of the operator codes use the key with two arrows towards right. While the codes are compiled, a cryptation method is applied which prevents a clear display by reading.
What is a K4U Analyzer terminal?

The K4U Analyzer terminal is a key analyzer which, with the help of the relative PC softwares, permits to read and program different informations inside the CL and MyKey keys and the MyCard cards. Furthermore it permits the complete management of some service keys for the update and programming of the payment systems, in addition to the accounting data and the transaction recording. 
If it is used in the autonomous operation mode, it permits to encode the CL and MyKey keys and the MyCard cards.

What are the electric specifications and the dimensions of a K4U Analyzer terminal?
The dimensions of a K4U Analyzer terminal are: 191x88x240 mm; the power supply is at 12V and the absorbed power is 5,5W.
What does the K4U Analyzer terminal consist of?
The K4U Analyzer terminal consists of a galvanized desk support where are built-in: a Flex Reader, a 16x2 character LCD display, a keyboard for operator code programming, a wall-type power supply and a serial harness for the connection to the serial port of the PC.
Does the K4U Analyzer terminal need some particular installation to be used?

No, the K4U Analyzer terminal in order to be used needs only the power supply given by the special transformer (in case of "stand alone" operation mode) and the serial connection to the PC if it is used in "PC connect" mode. In the latter case the connection can be carried out with the harness supplied (cod.346140); according to the type of support you intend to read or program, the installation of the corresponding PC software is necessary.

Can the firmware release of the K4U Analyzer terminal be updated?

Yes, as the K4U Analyzer terminal is equipped with a Flash memory, it can be updated each time it is considered necessary.
This update can occur by means of the Softkey service key or directly by PC by using the FlashManager software and the serial harness (cod.346140), which is supplied with the terminal. 

Which service keys can the K4U Analyzer terminal used in "PC connect" mode read and program?
The K4U Analyzer terminal, in "PC connect" mode, permits the programming and reading of the following service keys: Program-Key by using the Visual Programmer software; Data-Key and RT 256KB key by using the KDatiPlus software, Easy-Key by using the KeyDBasePlus software and Softkey by using the FlashManager software.
Which types of user keys and cards can the K4U Analyzer terminal read and encode?

The K4U Analyzer terminal , used in "PC connect" mode, permits the reading and encoding of the CL and MyKey keys and of the MyCard cards with the help of the KeyDBasePlus software. In "stand alone" mode, the encoding of the above described supports does not imply the use of any software.

Are there in the K4U Analyzer terminal some particular settings which are necessary for reading and recognizing the type of support inserted in the Flex Reader?
No, the K4U Analyzer terminal can automatically identify the type of support inserted in the Flex Reader. The only programming which is carried out directly on the terminal by means of keypad is the operator codes one. In this way a higher security is guaranteed as far as the confidential nature and the possibility to access the operator code is concerned. The operator code, as a matter of fact, is the most important when working with cashless systems.
How many operator codes can be programmed in the K4U Analyzer terminal?
In the K4U Analyzer terminal can be programmed up to ten different operator codes, which are identified by the first 10 alphabetic letters (operator code "A" - operator code "J").
Can a K4U Analyzer terminal which is not equipped with a Flex Reader (such as the first models) be updated so that it can carry out all the functions present in the model produced now?
Yes, a K4U Analyzer terminal with Point or "model A" key reader can be updated by simply replacing the key reader with the Flex Reader (the hole is compatible) and the harness supplied, and by programming the special firmware release which permits its correct management (release 3.00).
Is it possible, in the K4U Analyzer terminal used in "stand alone" mode, to program a PIN code which limits the access to programming only to the authorized personnel?
Yes, the K4U Analyzer terminal permits to program up to three access codes to programming in order to differ and limit its use only to the authorized personnel (data PIN, operator PIN and technician PIN).
What memory area can the K4U Analyzer terminal in "stand alone" mode program in the CL and MyKey keys and in the MyCard cards?
The K4U Analyzer terminal in "stand alone" mode can program the memory area concerning the first credit in the CL and MyKey keys and in the MyCard cards.
In the K4U Analyzer terminal how do you carry out the passage from the "PC connect" operation mode to the "stand alone" one?
In the K4U Analyzer terminal, beginning with release 3.00 the passage from a type of operation to another occurs by pressing the "full stop" key of the external keyboard of the terminal for a few seconds.
For previous releases, it is necessary to update the firmware realease as indicated in the corresponding manual.
Which are the programmable parameters in the CL and MyKey keys and in the MyCard cards by means of the K4U Analyzer terminal used in "stand alone" mode?
The K4U Analyzer terminal in "stand alone" mode permits the programming in the CL and MyKey keys and in the MyCard cards of the parameters concerning the identifying codes (operator, section,etc.), the credit (in currency or points) and the typical settings of the access control (subscription expiry, time schedule, etc.).
How do you program the parameters for encoding the cashless supports in a K4U Analyzer terminal which is used in "stand alone" mode?
In a K4U Analyzer terminal, which is used in "stand alone" mode, the parameter programming for encoding the cashless supports is completely carried out by means of the integrated alphanumeric keyboard, without the need of further programmers.
Is it possible, in the K4U Analyzer terminal used in "stand alone", to know the accounting data or the points present in the CL and MyKey keys and in the MyCard cards?
Yes, in the K4U Analyzer terminal used in "stand alone" mode it is possible to know all the accounting changes carried out (credit or point changes) in the CL or MyKey keys and in the MyCard cards, by using the "Totals" programming menu.
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